Ridstar Warranty

1. All parts of the whole vehicle will be guaranteed in strict accordance
with the warranty period.

2. Unauthorized modification of controller,
battery and charger is not allowed for warranty.

3. Gifts, worn parts and
packaging accessories are not covered by the warranty.

4. Damage caused
by human factors is not covered by the warranty. 

Battery

12 months

If the battery capacity normally declines by more than 50% within one year (except for human factors), replace the battery with a new one within 6 months for free, and provide free warranty for 7 to 18 months. (No warranty for water ingress of battery)

Motor

12 months

The motor can not be used normally to replace the motor due to normal use failure within 6 months. Free warranty for 7-18 months. (No warranty for water inflow)

Instrument/contr oller/charger

6 months

In case of failure, the performance cannot be recovered, and it can be replaced (self refitting, no replacement for man-made damage)

Booster/switch accelerator/head light

6 months

The dysfunction can be replaced free of charge

Frame

24 months

Free replacement for natural cracking, desoldering and fracture

Front fork

12 months

Free replacement for natural cracking, desoldering and fracture

Transmission system/pedal/par king rack

6 months

The dysfunction can be replaced free of charge